Customer support

For product questions, order assistance, delivery inquiries or returns, email our customer care team.

inquiries@twocousininvestmentinc.com

KAY Beauty is operated by Two Cousin Investment Inc.

Help us help you

For an existing order, include your order number, the email used at checkout and a short description of your question. For a damaged or incorrect item, photographs of the item and packaging can help us investigate.

For a product question, include the product name and the information you would like clarified.

Returns and refunds

Request authorization before mailing a return. Our team will provide the correct destination and instructions.

Quick answers

Find information about shopping, account access, shipping, cancellations and returns in our help pages.

Frequently asked questions →
Shipping & Returns →
Manage your account →