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Track Order

KAY Beauty · Customer care

Track Your Order

Find your order status or get help with a shipment.

View your account

If your order is linked to a store account, sign in to view available order details and status.

View my orders →

Check your shipping email

If tracking has been issued, follow the carrier link provided for your shipment. Carrier updates may take time to appear after a label is created.

Keep your order confirmation handy when contacting support.

Look up an order

Enter the order number from your confirmation and the billing email used at checkout.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Need assistance?

If you cannot find your order or have a delivery concern, email customer care with your order number and checkout email. Please do not post order or payment information publicly.