Effective date: September 16, 2026. KAY Beauty is operated by Two Cousin Investment Inc. This policy applies to twocousininvestmentinc.com and customer support communications.

Information you provide

We receive information you choose to share, such as your name, email, delivery and billing details, account information, order details and support messages. If you submit a product review, the review and the display name you provide may appear publicly. Do not include private contact information in a public review.

Site and shopping information

Our WordPress and WooCommerce website uses cookies and similar browser storage to support sign-in, shopping cart contents and site preferences. Our hosting and security services process technical information such as IP addresses, browser details and access logs to deliver the site, diagnose problems and help prevent misuse. You can manage cookies in your browser; blocking them may affect checkout or account features.

How information is used

We use information to respond to inquiries, manage accounts, process and support orders, arrange delivery and returns, maintain records and protect the website. If you separately subscribe to marketing, your contact details are used for that subscription and you may unsubscribe using the message’s instructions or by emailing support.

Service providers and disclosures

Information needed to provide these services may be handled by our website host, email and security providers, payment providers used at checkout and delivery partners for your order. A payment provider’s own privacy terms apply to information entered into its payment interface. We may also disclose information when required by law or reasonably necessary to protect rights and prevent fraud. Links to other websites are subject to their own privacy policies.

Retention and security

We keep information for as long as needed for the purpose it was collected, including order support and applicable accounting, legal and security requirements. We use reasonable safeguards, but no internet service can guarantee absolute security. Please keep your account credentials private.

Your choices and requests

You can update available account details in My account. Email support to request access, correction or deletion of personal information or to ask about applicable privacy rights. We may need to verify your request; some records must be retained for legal, accounting or security reasons. The options available depend on applicable law.

Children and policy updates

The store is intended for adult shoppers and is not directed to children under 13. If you believe a child has provided personal information, contact support. We will update this page and its effective date when our practices change.